Frequently Asked Questions (FAQs)

My account, login & alerts

Q Do I have to register to browse at 365shope.com?

A No, you can browse all our product as guest user without registration.

 

Q Do I have to register to shop at 365shope.com?

 

A Yes, you are required to register yourself on 365shope.com and a verify link will be sent to your registered email ID for Authentication and Activation of your account to shop unlimited with us.

 

Q What are the benefits of creating an account on 365shope.com?

 

A Creating an account on 365shope.com is beneficial in many ways. You will have access to your Account:

My Account Benefits
My Orders: Quickly and easily manage your orders such as View Details, Track, Cancel and Return/Replace etc.
My Address: Quickly and easily manage your address's such View Address, Edit and Add Home, Office, Work address.
Recommendations For You: Based on your past searches, we recommend products especially suited for you.
Discount & Offer: You will also be eligible to receive ongoing discounts and offers."

 

Q Are there any registration charges for creating an account on 365SHOPE?

 

A No, there are no registration charges applicable for creating an account with us. It is absolutely free of cost.

 

Q What are the different modes of payment available?

 

A You can use any one of the following payment methods:

  • •Credit card
  • •Debit card
  • •Net Banking
  • •UPI
  • •Wallets

For more details, please read our PAYMENT POLICY.

 

 

Q What should I do if I have trouble with logging in?

 

A If you have trouble logging in, please follow these instructions:

  • 1. Check your login details. Your login username is the e-mail address you used for registration.
  • 2. Please make sure that your web browser accepts cookies.
  • 3. If you have forgotten your password, reset your password using the ‘Forgot your Password’ link on the ‘Sign in’ page.

 

"Please note that sometimes the problem might be caused due to system maintenance at our end. In such a case, please wait for 30 minutes and try again."

 

 

Q Should I be concerned about the privacy of my personal details I have shared with 365SHOPE?

A Do not worry! We are absolutely committed to safeguarding your personal information. The personal information collected is done to enable us to send you the products you have ordered and to validate your identity, as well as to provide us with a way to get in touch with you if the need should arise. We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. We do not pass on, trade or sell your personal information to anyone. In case you need more details please go through our PRIVACY POLICY.

 

Q What should I do if I forget my password or my password does not work?

 

A Do not panic. Please follow the steps mentioned below to reset your password:

  • 1. Click on ‘Login’ on the top right side of the 365shope.com homepage OR click My Account at bottom left side in service tab.
  • 2. Click on the Forgot your Password link displayed on the page.
  • 3. Enter your registered e-mail id and you will receive a link to reset your password in your mailbox."

 

Q Would my 365shope account be deleted if I do not shop for 6 months?

 

A No. Your 365shope account does not have an expiration date. You can shop on our site anytime and discover exciting offers.

 

Still need Help? Contact Customer Support (Help Center)

 


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